Frequently Asked Questions
Q : What are the types of solutions we provide ?
|We provide the best value for money solution that won’t cost you the earth and tailored for your application in both home and business environments. Dynamic Computer Solutions will design a solution that is suited to your needs and requirements.|
Q: What is the hardware and software we use ?
With new products getting released every day, it is no wonder that people are continually upgrading.
| We supply and fit all types of hardware:|
We specialise in:
All of our team are fully trained to install and to help you choose the best hardware for your system.
We supply support and install the following software vendors
We can help with any aspect or requirement of your software needs and by request can procure any specific software titles or products you may need for your home or business.
Q : What are the services we provide ?
We have built our reputation on top quality customer service and support, we believe that positive customer feedback drives our business further because if your happy then we’re happy.
Procurement / Supply
Q : What is SBS server and its benefits ?
|Another benefit of having a SBS server is remote access to your emails via Microsoft Exchange which can be securely accessed from any computer in the world with internet access or from your iPhone or smart phone.|
Q : Computer Support in PERTH ?
|Dynamic Computer Solutions has been providing IT Support Services to its Perth customers for over 6 years. Our computer support services range from desktop level basic break / fix support to advanced network / server migration and integrations. Our computer support services are not just limited to Perth, but also to country area’s and interstate. Our supported coverage stretches all over the state supporting many mining and resource based clients situated in Australia’s north west. We also support clients in major states around Australia.|
Q: Can You Talk The Talk ?
|I am sure you will agree that good service goes a long way. The majority of our work is referral based and word of mouth is everything when it comes to computer support. Most of our clients are acquired through referral, so it goes to show that our level of service you can expect is second to none. We insist that you see for yourself with what our clients have to say. Please visit our Testimonials and make your own mind up.|
Q : How Quickly Can I Get IT Support In Perth ?
|You’ll generally find our response is same day service and we are very responsive. As our slogan says we offer a “We come to you” service. There is no need to disconnect any system and worry about which cable needs to be connected where. We’ll organise all that as part of our service. Our service guarantee means if we cannot solve it, the service is FREE and you pay nothing. Depending on the severity of the issue, generally our IT support technicians are able to assist the same day. For critical issues which has impact on “production” response is available within minutes. This speedy service can generally be offered using our Remote Support software which safely connects to your system for assistance.|
Q : Does Your IT Support Cover Server Support ?
|DCS specialize in server support for Perth and interstate clients. We provide excellent server support for servers including but not limited to running Windows Server 2008, Windows Server 2012, and Small Business Server 2003, 2008 and 2011 operating systems. We also service and repair a large range of server hardware ranging from HP, Dell, and IBM and Intel server systems.|
Q : What Is A Computer Network ?
|A computer network is a collection of “devices” connected physically via wire (With network cables) or wirelessly (WI-FI Radio waves). These computer devices are inter connected with a network switch/router and allow connectivity and not limited to computers, notebooks, servers, scanners, printers, iPads, Apple Mac’s, smart phones. A computer network allows your “devices” to communicate with other “devices” attached to the network which allow file sharing, music and internet access, emails plus much more.|
Q : What Is A Wireless Network ?
|A Wireless network is a network that does not use traditional network cables such as CAT-5 or CAT-6 “blue cables”. It uses WI-FI radio signals to communicate and transmit data across to other computers and gateways etc . Wireless networks these days have a 100m to 300m range depending on the building and are rapidly becoming the standard way of data sharing and transmission within an office or home environment. Wireless networks should not be confused with a mobile data network.|